Shipping policy
Shipping:
1. Each item in the order will be carefully checked before it is sent to our customers, and pre-shipment photos or videos are available upon request before shipment.
2. Due to the impact of COVID-19 worldwide, most orders will be ready for shipment within 10-15 business days after you place the order.
3. Once the order is shipped, we will update your order status to "Shipped" and provide you with a tracking number. Most orders are shipped locally to the service area for transportation, so it may take a few days for you to see the tracking number updated during transportation.
4. For some reasons, the shipping company may be delayed after your order is shipped, which is beyond our control. (Holidays, natural disasters, bad weather, customs clearance, epidemics, etc. may cause delays, and we will do our best to solve any problems for you.
5. If you have any questions or need help, please contact us and we will be happy to help you before and after the order.
6. You can also choose your preferred shipping company, such as DHL, EMS, FedEx, UPS, Aramex (if available in your location).
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